Welcome to Kuoni Destination Management
Company Overview
With 12 strategically located offices across the nation and a wealth of operationally skilled destination experts, Kuoni Destination Management USA is the largest wholly-owned, multi-destination DMC group in the U.S. In addition, Kuoni Destination Management USA’s national sales team works closely with Kuoni Destination Management’s global division, which encompasses over 90 locations worldwide including Africa, the Middle East, Asia, Australia, Europe, India and North America. In the U.S., the company provides a unique range of services, from event development and strategy to creative direction and design; from budgeting and on-site execution to financial reconciliation. Kuoni Destination Management reveals each destination to you in ways that are both wonderfully authentic and perfectly tailored.
Brand Profile
Setting Kuoni Destination Management apart from other DMC groups in the U.S. is its commitment to Client Enculturation – a thorough understanding of each client’s needs and objectives. Kuoni’s market-leading Local Knowledge and Creative Delivery, combined with its global presence in 90+ locations worldwide, makes it the leading DMC provider of local, national and multinational destination management needs. Kuoni Destination Management USA’s deeply experienced staff is committed to combining warm, personalized service with the highest global standards of professionalism, and serving as the industry touchstone for authentic, well-crafted destination experiences.
Brand Statement
For more than a century, Kuoni has defined the standard for professionalism in the travel industry. Kuoni’s vast global network is renowned for creating experiences that are rich in detail, vibrant with local color and seamless in delivery. Today, Kuoni Destination Management upholds and enhances Kuoni’s enduring tradition, revealing each destination to you in ways that are both wonderfully authentic and perfectly tailored. Of course, local knowledge is important, but it is our unique, consultative approach that sets us apart. We listen carefully before crafting each experience. Then we test ourselves every step of the way: did we treat you and your colleagues with honesty and respect? Did we make even the smallest moments worthy of a “wow”? Did we touch your heart, enliven your senses, utterly amaze you?
These are the touchstones of our work. Only then is it genuine Kuoni.
Kuoni Destination Management USA chosen as a 2011 Top 25 DMC
Kuoni Destination Management USA, the largest wholly-owned, multi-destination DMC group in the U.S., has once again been recognised as one of the top 25 DMCs in the nation by Special Events Magazine. The Kuoni Destination Management DMC network in the USA has been included on the annual Special Events magazine list every year since its inaugural edition seven years ago. “We are thrilled and honoured to be recognised by Special Events Magazine as a leader in destination services for the seventh consecutive time,” said David Kahn, a member of the Kuoni Destination Management USA Executive Management Team. “This year Kuoni Destination Management has been recognised globally, and not only in the USA, which we are especially proud of.” Special Events Magazine, which has been called “the official and premier magazine of the special events industry in North America” by the International Special Events Society (ISES), reviewed and researched hundreds of DMCs and selected the top 25, based on the estimated annual revenue.
Kuoni Destination Management receives World Travel Award 2011
Kuoni Destination Management was voted as 2011’s “World’s Leading Destination Management Company”. The World Travel Awards are presented to companies from various segments of the travel and tourism industry every year. The awards recognize outstanding performances, service excellence and the highest level of customer satisfaction. The award aims to encourage world-class competition, stimulate innovation and creativity, and ensure that travelers receive exceptional value.
Since the World Travel Awards exploded onto the international travel scene 18 years ago, the organization has been making a steady and significant impact. It has taken a global lead on one of the most important aspects of travel and tourism – the quality customer experience. “ We are very happy to receive the recognition from the travel industry for the second year in a row. 2011 has been a momentous year for Kuoni Destination Management,“ says Rolf Schafroth, CEO Global Travel Services.

